Client FTP

Client Portal

If your designs are ready for print, please upload them using the link below. If you're uncertain about the requirements, check out our helpful resources including checklist and guidelines.

Pre-Upload Checklist

Are you ready to upload?

Guidelines

To ensure your project stays on track, review our requirements thoroughly. This will help you align your goals and avoid any potential pitfalls.

Supported Files and transfers

File types

.ai (with included font files)
.eps (text as outlines)
.psd (with included font files)
.tiff (fully flattened)
Avoid inDesign and PDF

Transfers

Uploads through our client WeTransfer site (up to 20GB)
Transfers from Hightail, Sendthisfile, Dropbox, and other file sharing platforms
By USB

Fonts, Colours, and images

Sending an editable file

Please ensure all fonts are outlined (unless you expect to make any changes)
Supply all font families used to ensure that there are no delays or issues with your text. When providing fonts, please make sure all weights (100, 200, thin, heavy, etc.) or styles (regular, bold, italicized, etc.) are provided
If the text used is from a Typekit, please specify the name, weight and style (see above) used so we may upload this on our system

colour matching

We print in CMYK colour mode — please ensure that you design in the CMYK colour mode. Files that are received in RGB may slow down project times and incur additional costs.
Specify any Pantone colours that are used in the design
Provide us with your brand standards guide for a list of corporate colours
To guarantee your colour is matched as accurately as possible, please provide us with a print sample such as a business card, brochure or any printed marketing material

Supplied images

Please make sure they are at least 3MB in size
Your design file consists of the largest images sizes as possible
Provide the RAW file in addition to edited photos where necessary
Images are provided in CMYK colour
You provide us with the ID numbers of any stock photos that you intend for us to download

Let’s talk about design

Have a design project in mind or just want to chat? We're here to help. Reach out, and let's make it happen together.